QUALITY REGULATIONS

CRAFTMANSHIP IS ONE OF OUR KEY ELEMENTS TO CREATE EXCEPTIONAL PIECES.
EVERY ITMES MADE IN CHAMELEES UNDERGO STRICT QUALITY EXAMINATION BEFORE IT IS PRESENTED TO THE CUSTOMER.

TOP QUALITY LEATHER

We use the leather from Italy, France, Spain and Korea, but we think It is most crucial to use the perfect leather at right time.
Regardless of origins of the country, most customers don't know that the grade(quality) of leather used determines the value.
Thus, the catagories of full-grain, top-grain, genuine & suede are listed on the product description to help clearly understand about the product.

TOP QUALITY LEATHER

We strive to deliver new looks in many ways. Every little unique details of our products are representation of endless effort.
Our designs are registered or currently pending with the government.

MADE BY LOCAL ARTISANS

chamelees staffs have traveled around over a year to find the most skillful craftmans to make our products.
It is usual that our artisans have spent at least 30 years of thier life making leather bags, and they work together with our house designers for most complicated and sophisticated work.

PERFECT SEAMS

We only use leather sewing thread from Gütermann, Serfil from German, and Vinymo from Japan. These quality threads distictively help leather products to remain strong and structural over time.
Good leather threads not only have even lustre appearance through-out when sewed but also are high in elasticity and tenacity against friction and mosture.

METAL HARDWARES

All metal hardwares are perfectly grinded and polished before it is treated with anti-rust finish coating at the last.

ZIPPER

Our products are completed with premium zipper brands - YKK from Japan or RIRI from Swiss.

CLEAN FINISH

It is neccessary to apply at least 5 times of edge-coating to protect from moisture and cracking.
Precise hot stamping is finally the last step of this examination.



CAUTION

• DUE TO THE CHARACTERISTICS OF ALL NATURAL LEATHER, SCARS, WRINKLES, CREASES, FINE SPOTS, AND FINE SCARTCHES ARE NOT CONSIDERED DEFECTS.
• DEPENDING ON THE MONITOR ENVIRONMENT, THE TEXTURE AND COLOR MAY DIFFER SLIGHTLY FROM THE ACTUAL PRODUCT.
• FINE SCRATCHES AND FINGERPRINT MARKS ON METAL HARDWARES ARE INEVITABLE DURING MAKING PORCESS.
• DEPENDING ON MEASUREMENT METHOD, THERE MAY BE SOME SIZE DIFFERENCE.


CUSTOMER SERVICE

• ANY DEFECTS IN THE MANUFACTURE PORECESS MAY BE REPAIRED WITHOUT CHARGE WITHIN THE WARRANTY PERIOD.
• DEMAGE CAUSED DURING USE WILL INCUR REPAIR COSTS EVEN DURING THE WARRANTY PERIOD.
• PAID REPAIR SERVICE IS AVAILABLE EVEN IF THE WARRANTY PERIOD IS EXPIRED.